Refund & Return Policy – Powpill.com
At Powpill, your satisfaction is our priority. We work hard to make sure every order is delivered safely, correctly, and on time. While we try to avoid any issues, we understand that sometimes things don’t go as planned. Below is our simple and clear refund and return policy.
💊 When Can You Request a Refund or Return?
You may be eligible for a refund, return, or replacement in the following situations:
- The medication you ordered is out of stock or unavailable
- Your order has not been delivered within the expected time
- Your package was damaged in transit
- You received a partial order
- You canceled your order before it was processed
- We did not receive your payment
🔄 Replacement or Refund Process
If your order was not delivered or arrived damaged, we will:
- Ship a free replacement, OR
- Issue a full refund
If you receive only part of your order, we will:
- Refund the full amount
- Charge only for the items you actually received
⏳ Important Timeframes
- Please allow up to 30 business days from the shipping date for your package to arrive.
- If 30 days have passed and you haven’t received your order or tracking update, contact us right away.
- If you’re not satisfied with the product, reach out to us within 45 days of receiving it. We’ll arrange a free replacement or a full refund.
⚠️ Requests made after 45 days from delivery cannot be accepted.
❌ Order Cancellations
You may cancel your order before it is processed and shipped. Once your order is prepared for shipment, we may not be able to cancel it. Please contact customer service as soon as possible if you wish to cancel.
📩 How to Contact Us
If you have questions about your order, shipping, or refund:
📧 Email our Customer Service Team at: [customersupport@powpill.com]
(Replace this placeholder email with your actual support email if needed.)
⚠️ Disclaimer
Before placing an order, please:
- Follow your doctor’s advice about any medicine you plan to use
- Read the product descriptions carefully to understand how the drug works and what it treats
PowPill.com does not guarantee treatment results, and we are not responsible for any outcomes from misuse of the product.
We are also not liable for any advice or statements made by employees, partners, suppliers, or third parties linked to PowPill.com.
If you still have questions, don’t hesitate to reach out. We’re here to help you get the care and support you deserve.